General 2

• Sliding Doors Not Working
• Locating Staff Information Drive

Procedures 4

• Bike Lock Procedure
• Opening & Closing Procedures
• Library Card Registration, Renewal, and Lost Card Procedures
• Online Library Card Application Process

Forms 3

• Mileage Reimbursement Form
• Confidentiality Agreement
• Example Ban Letter

QuickBooks 5

• Home Screen
• How to enter a donation
• How To Enter a Bill & Print Checks
• How To Enter a Bill And Print Checks
• How to View and Print the Check Register

Look Here Before Sending Ticket 1

• This 1 Trick Fixes 95% of Tech Issues!

E-Mail 4

• How To Access E-mail Archive
• View Other Calendars in Outlook 2016
• Create signature in Outlook
• Remove Remembered (cached) Email Addresses

Forms 1

• Purchase Order Template

General 10

• How to Create a Shortcut to a Website
• Snip/Screenshot of display
• How to Rearrange Multiple Displays
• How To Change Windows Password
• How To Join a Remote Support Session

View all 10

iPad 3

• How To Pair Bluetooth Keyboard
• How To: Turn Off iCloud Storage Backup
• How to: Backup iPad to an External Hard Drive without a Computer

Libby/Overdrive 1

• How To Install Libby on Amazon Kindle Fire Tablet

Microsoft 2

• M365 Setup w/MFA
• Outlook Mobile Setup [Exchange]

Mitel/Deskphone 11

• Mitel Connect Client Quick Quide
• Call Forwarding via Mitel Connect
• Call Handling Forward & Call Out From Office Phone
• Setup Voicemail to Send to Email
• Call Forwarding via Desk Phone

View all 11

Printing 11

• How to: Scan to a USB drive from a Ricoh Copier
• How To: Copy on Photocopier w/video
• How To: Change Toner in Printer (Xerox)
• How To: Change Toner (HP LJ Pro 400)
• How To: Print PDF As Image

View all 11

RealVNC 3

• How To Reset RealVNC Password
• Guide: Setup & Connect
• RealVNC - Connection Issues

Troubleshooting 4

• Shared Drive Access Fix
• Reset Google Chrome
• Receipt Printer Not Printing/Cash Drawer Won't Open
• MFA: New Device/Unable

Workflows 4

• Workflows Configuration
• Workflows & Station Numbers
• Workflows, Cash Drawer, Login Issues
• Workflows Lockout/Cannot Log In

General 2

• How To: Checkout A Laptop
• Mobile Hotspot Reference Guide

TSB Scan/Fax Station 1

• Faxing Tips/Good Practices

Microfilm 1

• Microfilm 1 (Old Unit) Instructions

Youth Dept 1

• iPad Table Volume Issues

3D Printing 3

• Ultimaker Cura Configuration for FlashForge
• Official FlashForge Support YouTube Playlist
• FlashForge Calibration Tool Print

Meeting Spaces 2

• Connectivity in Board Room
• Balkansky Room Equipment Quick Guide

Excel 3

• Excel Basics Quick Reference
• Excel Intermediate Quick Reference
• Excel Advanced Quick Reference

Outlook 2

• Outlook Basic Quick Reference
• Outlook Intermediate Quick Reference

PowerPoint 2

• PowerPoint Basic Quick Reference
• PowerPoint Intermediate Quick Reference

Teams 1

• Teams & NEW Teams

Word 3

• Word Basic Quick Reference
• Word Intermediate Quick Reference
• Word Advanced Quick Reference

Google 5

• Google Chrome Quick Reference
• Google Docs Quick Reference
• Google Drive Quick Reference
• Google Forms Quick Reference
• Google Sheets Quick Reference

Other Quick Guides 2

• Zoom Quick Reference
• Email Etiquette Quick Reference

Security Cameras 1

• Security Camera Still Photos

Emergency Response 1

• Emergency Event Response Plan 2022

Radio Comms 1

• Standard Operating Procedure