"When in doubt, reboot it out"

95% of computer related issues can be solved by simply rebooting the machine. This allows the system to start anew and analyze tasks properly, especially after updates. 

Before you submit a ticket or contact the I.T. dept, please reboot the machine that is having the issue. You will be asked to perform this task before any additional help can be advised. Not performing this task will delay the process of resolving the issue.