Note: This entire guide can be printed and given to a patron to expediate turnaround. The print friendly PDF version is below.
How to Connect
- On your device, open Wi-Fi settings.
- Look for the network named "MPL_Public".
- Select the network and tap/click "Connect" (no password required).
- Wi-Fi landing page should pop up shortly after
- If not, attempt to open a web browser and try to visit any website to trigger the landing page.
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Troubleshooting Steps
If you can't connect or the landing page has not triggered, you can attempt to 'forget' the network by performing the steps below.
iOS (Apple Devices):
- Step 1: Tap to open the Settings app.
- Step 2: Tap Wi-Fi.
- Step 3: Under My Networks, tap the Information icon (i) next to the network you want to forget.
- Step 4: Tap Forget This Network.
- Step 5: Tap Forget to confirm.
Android (Samsung/Motorola/LG): - Step 1: Swipe a finger down from the top to expand the Notification Shade and tap on the “cog” icon.
- Step 2: Tap Network & Internet.
- Step 3: Tap Internet.
- Step 4: Touch and hold on the Wi-Fi network you want to forget. Alternatively, you can tap on the “cog” icon next to the network’s name.
- Step 5: Tap Forget.
- Step 1: Swipe a finger down from the top to expand the Notification Shade and tap on the “cog” icon.
- Step 2: Tap Network & Internet.
- Step 3: Tap Internet.
- Step 4: Touch and hold on the Wi-Fi network you want to forget. Alternatively, you can tap on the “cog” icon next to the network’s name.
- Step 5: Tap Forget.
MacOS:
- Step 1: Click on the System Settings icon on the Dock
- (If the System Settings icon is not on your Dock. Click the Apple logo in the top left corner of your screen and select System Preferences on the drop-down menu.)
- (If the System Settings icon is not on your Dock. Click the Apple logo in the top left corner of your screen and select System Preferences on the drop-down menu.)
- Step 2: Select Wi-Fi listed on the left.
- Step 3: Click on the ellipsis (…) button next to the network you want to forget.
- Step 4: Select Forget This Network on the pop-up menu
Windows (10 & 11):
- Step 1: Click on the Wi-Fi icon next to the system clock. If you’re on Windows 10, progress to Step 3.
- Step 2: On Windows 11, click on the Manage Wi-Fi Connection arrow displayed next to your current Wi-Fi connection.
- Step 3: On the Wi-Fi menu, right-click on the network you want to forget.
- Step 4: Select the Forget option on the pop-up menu.
Additional Tips
Force the landing page:
- Open a browser and visit
- 1.1.1.1 or http://neverssl.com (watch for autocorrect of HTTPS instead of HTTP)
- This should trigger the library's Wi-Fi login page
- Ensure Wi-Fi is turned on and Airplane Mode is off
- Move closer to a Wi-Fi access point for a stronger signal (circular round UFO device on ceiling tile)
- Some devices, after going through various troubleshooting steps will simply not connect, and that could be due to a number of reasons that cannot be remedied by library staff
Important Note
While we strive to provide reliable public Wi-Fi, we cannot guarantee connectivity or troubleshoot all device-specific issues.
Similar to our circulating mobile hotspots, various factors can affect Wi-Fi performance and availability.