Using the Mitel Telelphone Handset

1. Access the voicemail system:
   • Using your Mitel phone, press the Voicemail function key.
2. When you hear the audio prompt to enter your password, enter your phone/voicemail PIN (normally extension number) followed by the # key.
   • Note: You can press the * key to skip listening to your voicemail system summary and messages.
3. Press 4 in the main voicemail menu to access the following options:
   • Press 1 to record your personal greeting
   • Press 2 to record your name
   • Press 3 to change from your current greeting. This option toggles between the two types of greetings from which you can choose in the voicemail system; Personal Greeting or System Greeting. 
4. For options 1 (record your personal greeting) and 2 (record your name) above, you can do the following:
   • Press 1 to listen to your recorded personal greeting or name
   • Press 2 to re-record your personal greeting or name, then use the following options:
     • Press 1 to listen to your re-recorded personal greeting or name
     • Press 2 to record your personal greeting or name again
     • Press 3 to save the last recording
5. Press 9 to return to the main menu at any time.

Using the Mitel Connect app on your desktop